Frequently Asked Questions

We’re here to help. Below are answers to the most common questions about our homes, locations, and booking process.

1. What types of homes do you offer?

We offer six unique properties ranging from cozy coastal cottages to luxurious mountain homes — perfect for couples, families, or group getaways.

2. Where are your rentals located?

Our homes are in some of New England’s most beautiful destinations: Cape Cod, New Hampshire’s White Mountains, Ellsworth–Acadia, and Old Orchard Beach. Each location offers scenic beauty, local attractions, and easy access to outdoor adventures.

3. How do I book a stay?

You can submit your inquiries through contact page and we will provide you with a quote for direct booking.

4. What amenities are included?

Each home includes modern amenities such as Wi-Fi, fully equipped kitchens, fresh linens, and essentials for a comfortable stay. Some properties also feature outdoor decks, ocean or mountain views, and private parking.

5. Are your homes family-friendly?

Absolutely. All our properties are family-friendly and designed with comfort and safety in mind. Many guests travel with children, and we’re proud to make families feel at home.

6. Is early check-in or late check-out available?

Early check-in or late check-out may be available depending on the booking schedule. Please contact us before your arrival, and we’ll do our best to accommodate your request.

7. What is your cancellation policy?

Our cancellation policies vary by property. Please review the policy listed on your booking page or reach out to us directly for details.

8. Do you allow pets?

Some of our homes are pet-friendly! Check the individual listing details or contact us before booking to confirm availability for your furry friends

9. How clean are your properties?

Cleanliness is one of our top priorities. Every home is professionally cleaned and inspected before each stay to ensure the highest standards of quality and comfort.

10. Who Operates Hearth and Harbor Homes?

Hearth and Harbor Homes is a small, family-run business created by Justin and Danielle Hanrahan, who have been dedicated hosts for over 10 years. Their passion for hospitality shines through every detail of each home.

Still Have Questions?

We’re happy to help. Reach out to us directly or explore our homes to find your perfect stay.